Refund policy

General Returns

• Orders may be canceled within 24 hours of placing the order.
• Must report any damages or packaging damages within 48 hours of delivery with
  proof of images emailed to shop@studiodhome.com
• Must return item within 14 days with Valid Proof of Purchase
• Must return item in the original packaging, in good condition, unused and
  unwashed
• For all returns, shipping + handling fees to customer are non-refundable, unless the
  item is damaged or defective
• Returns will be refunded less shipping + handling, plus a 25% restocking fee per
  item
• Must require 3-5 days from receipt of returned item for quality control review and
  an additional 5-10 days for refund to post (refund made to original method of
  purchase, less shipping and any restocking fees)
• Customers are responsible for return shipping
• For all returns, please email shop@studiodhome.com with the subject line:
  RETURNS: (Insert your order number here).
• With questions or comments, please contact us via phone at 415.695.1430

Non-Qualifying Returns

• No returns on custom orders (exceptions to be made at the discretion of studio D)
• Lighting (once installed), artwork and bedding cannot be returned unless damaged
• No returns on studio D Outlet items